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Custom Cabinet FAQ

Common Questions

Quick answers to the questions we get asked most. If you do not find what you need, contact us and we will answer directly.

Delivery and installation take up to 6 to 8 weeks once the contract is signed.

Payment Plan

Projects are paid in four stages.

10%

Initial Design Fee

Due upfront to initiate cabinet drawings (non-refundable).

40%

Deposit

Payable upon client approval of the cabinet drawings, prior to the start of production.

40%

Progress Payment

Due prior to delivery to secure and confirm the scheduled delivery date.

10%

Final Payment

Payable upon full project completion.

Payment terms may be adjusted based on the scope and total cost of the project.

Payment Methods

  • Apple Pay
  • Visa
  • Mastercard
  • Discover
  • American Express
  • Bank transfer

A 3.5% credit card fee applies. Cash or check is also accepted.

How to Measure Your Room

A quick measure before we meet makes the most of your first consultation. Start with a rough sketch, then work through these five steps.

1

When measuring, show all dimensions in inches. Use a pencil so changes are easy.

2

Begin measuring from a corner. Start 3 to 4 feet above the floor and continue to the first object.

3

Work clockwise. Record all measurements of the room, noting any breaks such as doors, windows and offsets. Indicate the direction in which each door swings.

4

Indicate the rough sizes of existing or new appliances.

5

Note any additional features that may affect your layout.

Prefer to be walked through it? Our kitchen measuring guide asks for each number in turn and gives you a PDF worksheet to email us.

Cabinet Care and Cleaning

Custom cabinets last decades with straightforward care. These are the practices we recommend to every customer at handover.

Everyday Care

  • Wipe up spills and water marks as they occur.
  • Use a damp cloth to clean normal household spills, then dry the surface with a lint-free cotton cloth.
  • For stubborn stains it may be necessary to use a mild detergent with warm water. Always dry the surface immediately.
  • Give special attention to areas around the sink and dishwasher, where liquid should never be left to pool.

Heat and Moisture

  • Self-cleaning appliances generate intense heat during a cleaning cycle. We recommend removing the doors and drawers adjacent to or directly above an appliance during that cycle.
  • Avoid draping damp or wet dish towels on doors and drawers, as the moisture can cause permanent water damage.

Wood and Melamine

  • Clean a small area at a time and wipe dry.
  • Harsh solvents or abrasives such as turpentine may break down bonds on the edge-banding.
  • Waxes may lead to discoloration and are not recommended.

Glass and Mirror

  • Apply cleaner to a cloth, never directly to the mirror, and do not let it run and drip into the base trim.
  • Apply glass cleaner to a towel rather than directly onto the glass.
  • Avoid cleaner contact with lead, white, gold or copper mullions.

Hardware

  • Periodically use mild soap and warm water to clean knobs and pulls.
  • Thoroughly dry joints and surfaces with a soft, clean cloth.
  • Lubrication of hinges is not necessary. Hinges can be cleaned using cotton-tipped swabs.

Still Have Questions?

Contact us for a free quote and we will guide you through every step of your cabinet project. Estimates carry no obligation and most projects run 6 to 8 weeks from signed contract.

Get a Free Quote

Prefer to talk it through?

(831) 837-8510